Right of withdrawal
The right of withdrawal is governed by the Consumer Code, art.52 and following, up to art. 59 which lists the exceptions to the exercise of this right.
Shipping terms
The shipping of the items purchased on our site generally takes place within 24/48 hours from receipt of payment by DHL express courier. Delivery generally takes place within 24 hours of departure except for rare exceptions related to remote destination sites for which a delay of 1 day is possible. The customer will be able to monitor the shipment by tracking number which he will receive to his email address. However obvious, it is necessary for the customer to be available at the destination on the days scheduled for delivery, in order to guarantee the latter.
Terms and payment system
Payment can be made by credit card, bank or postal transfer or paypal balance. A payment system other than those stated above may be accepted only if previously agreed.